Tuesday, January 15, 2008

Namesake.

Have we made ourselves rigid enough to speak in a way that is not understandable to the rest of the world?
Yes! It’s true.
Who would appreciate if someone read their name wrong? A few would take offence; a few would start giving sound lessons, or even start justifying the spelling; but almost all of us would assume that either they belong to a different world or never heard of your name before; and that’s reason why they say it the way they say it.
Learn the phonemic symbols and start writing your name with phonemic symbols, is what I suggest.
Either learn the widely acceptable way or wear a tag having your name transcribed in phonemic symbols, every time you go out and meet new people. Wear a tag and simply point at the tag or write it; as there is every possibility of you being addressed by a different name altogether.Or you can choose to confuse them and let them make fun of either your name or of themselves. If you are not loyal to your name then how could you expect other to be?
Either say it and help them remember the sound or let them have the liberty to guess.But mind you: never say and show them the way you’ve been writing your name simultaneously.How faithful to your name are you?
It’s a matter of concern not restricted to the world you interact with, but all across the planet called earth. We don’t have to elaborate much because I think that you have seen Grammy, Cannes, or you may have experienced it by yourself at some point in your lives. How people flounder when they see script form of a new name, they haven’t seen before?
It could be a perfect topic to start a conversion in an informal set-up. It will consume 3 to 4 minutes, and you’ll have a fair chance of smoothly drifting to other interesting topics theretofore. It may not affect an informal conversation, but when it comes to business, initial 3-4 minutes matters a lot, especially over the phone.It makes your job lot easier if you can get it right the first time. If you’ve dialed for Collections, sales (outbound) you would know what I m talking about. A noticeable number of hours are spent helping new recruits of BPO industry familiarize with foreign name sounds. But it has been proved to be a total waste of time and efforts spent. And proved us as poor comprehenders /decoders when it comes to foreign names.
What you think would be the reason why people pronounce names wrongly?
Business needs higher language capabilities; would never want you to get in to something, which is astray, or not even the business; or is bad for business. For business economies matter. How can we increase the productivity and reduce turn-round time? Business does not want us to confuse or get confuse.
Either you happen to be a native speaker or not it doesn’t actually matter. Every region has its unique scripting style. Most of the times it seems that you can’t do much about it. You can’t really help it as it’s stuck in our brains for a lot many reasons. It’s all over our speech like a spell.
What would you think be the reason why everybody is given an alias in BPO industry?
What goes comes around. Just think about it.
I would love to share an instance with you. BHEL is the abbreviation for Bharat Heavy Electrical Limited. BHEL has their plant in Garwaal District (India). A lot many locals work with BHEL. You ask them the name of the organization they work for, they would say B-H-E-L; not like the we say VAT (value added tax) and such like abbreviations as a separate word having its own separate identity as a word. They are very peculiar about the way they say it. They would say every letter separately because their interpretation of this written form is a taboo word, which means ‘ass’. And if they had to read it as one word, they’ll read it as ‘*’. I was with my friends. One of them was from Garwaal who obviously knew the meaning of ‘*’. A she friend with wandering eyes saw street side cart selling ‘Bhail pu:ri:’. She asked the ‘ pury’ guy if his ‘*’ is fresh. To my amusement he said, may be this is your first time, but it’s as fresh as it’s always been. Suddenly the friend from Garwaal went to his favorite resort. He was upset. Nobody but I knew the reason. He was upset of the idea of mixing food with something he thought can’t be delicious. He was so upset with the “bhel pury” that he decided not to have it. I knew what was running in his mind, which to some extent was running in my mind too; but the take was different. I could not hold on to my disposition any longer and shared with everybody his mind, and what exactly made him decide not to eat. It was fun.
The idea is that it’s not BHEL, not Bhel-pury, and not even a**, but us. Neither BHEL nor your Bhel would tell what exactly it is. You have to see which one of it you want to eat, or if you really have an appetite for it; in which context it’s used in the sentence. It’s actually something heavier and tasteless than any Bhel can ever be; and that is something which is burned on your brain to keep you from seeing and relish few nicest things in life.
BHEL as word is an inkling to yet another aspect of sub-scripting styles. There are a few letter sounds, which are close to English letter sounds but not quite those sounds. “BH” combination is used to get “*” sound in South-East Asia. We will discuss such like combinations; chances and possibilities of getting worldwide recognition later.